What will you find here?

This learning module will take innovators through the process of concretely developing the solution, whether it be a service or a product. This module is the evolution of the previous module where the concept was designed. In this module, the initial work on the concept design is further developed into a fine-tuned service or product.

What will you learn?

Through this module you will learn how to map out the system of the service or product delivery and the touchpoints between the users and the organization to ensure that everything is working smoothly. The feasibility of the concept is developed even further into a complete business plan.