What will you find here?

This learning module will give you an overview of basic prototyping tools to test your solution. While prototyping usually entails the development of the service or product and can be quite resource-intensive, in this module, innovators will learn simple prototyping tools that focus on the visualization of the service/product to test the features or processes behind them, which require less resources to produce. This is done through paper-based prototyping and role play.

What will you learn?

Through this module you will learn how to test certain features of the service/product, which usually occurs at specific touchpoints if we’re talking about services. This will be done by creating mock media to advertise the service/product and through a storyboard that explains the customer journey, which can be taken directly from the customer journey map done during the concept design phase.